An unfamiliar hope

Published on allpoetry.com. Busy markets, crowded schoolsCar drivers cursing under their breathOffice goers swarming like beesInside overcrowded compartments I thought to myself"What a mundane life!"Is this a bigger rattrap?Wealth and status, the baits? Days passedWith no ray of hopeOut of the blueA remarkable eventNews readers parroted mechanicallyThe same wicked words An infectious AgentSeeped into the … Continue reading An unfamiliar hope

Documentation – a foolproof way to fall in love with the problem

As a product manager, when you discover a problem, you're more likely to believe that you've uncovered the symptoms. It may be because many customers talk about the same problem, so you assume you're aware of the details. For example, imagine you’re building design software. Some customers tell you that they want your software to … Continue reading Documentation – a foolproof way to fall in love with the problem

Rethink your user onboarding – Lessons from Descript, Basecamp, and Superhuman

Let's say you're signing up for a product. You see a welcome message on your screen. And that's followed by a few steps on how to set up the product. You roll your eyes and think to yourself that this is going to require a lot of effort. Now, one of these three things can … Continue reading Rethink your user onboarding – Lessons from Descript, Basecamp, and Superhuman

Be considerate while sharing knowledge

Let's say you share an interesting post with your friend. You're excited to know what they think about it. They say, "I'll check it out!" but you never hear them talk about it later. Similarly, in marketing, you email your blog links to your prospects/customers, expecting them to open, click, and read it. And when … Continue reading Be considerate while sharing knowledge