What is Canny?
Canny.io is a feedback management tool that helps product teams collect, organize, and prioritize user feedback in one place. Think of it as a centralized board where users can submit ideas, vote on features, and track updates. It bridges the gap between “What do users want?” and “What should we build next?”
Who would love Canny?
This tool is a lifesaver for product managers, customer success teams, and even small startups trying to stay close to their users. It’s particularly great for teams that get flooded with feedback from multiple channels, like support tickets, in-app, sales calls, or even review platforms.
What makes Canny unique?
One standout feature is Autopilot. It integrates with customer support tools and review platforms to automatically pull user feedback into a single place, saving you hours of manual sorting. Autopilot ensures you don’t miss out on critical insights hidden in your inbox or app store reviews. Add that to public roadmaps and a killer voting system, and you’ve got a feedback powerhouse.
The user experience
Clean, simple, and intuitive. You don’t need a manual to figure it out. Users can easily upvote ideas, and admins can sort and prioritize feedback without breaking a sweat.
Canny vs. Productboard
While Productboard offers a robust feature prioritization framework, it feels heavier, almost enterprise-like. Canny, on the other hand, feels more approachable, which is perfect for teams that need actionable feedback without overcomplicating things.
Want more details?
For an in-depth look at how Canny is transforming user feedback into actionable insights, don’t miss my video review below!
Akkshaya Varkhedi 