The trap of wanting to be right

All of us have had difficult conversations in our life.  A conversation turns bitter when we don't allow the other person to express their views because it could hurt our beliefs. When this happens, the other person will simply unhook themselves from the conversation because they feel exhausted that we don't get it. The devil … Continue reading The trap of wanting to be right

The value of “I don’t know”

Every time a senior employee or manager explained an idea with immense passion, I used to play along. My response to them would be, "Sounds great," or "Makes sense!." I'd signal my agreement by instantly jumping to discuss the next steps. Once the discussion gets over, I'd feel weird. I'd ask myself - "Did you … Continue reading The value of “I don’t know”