What nobody tells you about product intuition

The longer I’ve been in product, the more I realize that intuition doesn’t just come from data. It comes from living life with your eyes open. We often think of intuition as that voice that tells you to pause: “Something feels off,” “Not yet,” “Let’s wait.” And sometimes, that’s exactly what it is. It’s restraint. … Continue reading What nobody tells you about product intuition →

Scribe: Turn actions into guides instantly.

What is Scribe? Scribe (scribehow.com) is a tool that automatically generates step-by-step guides as you perform tasks. You hit “Record,” do your thing, and voila, Scribe captures screenshots and instructions in real-time. It’s like magic but for documentation. Who would love Scribe? Busy professionals drowning in repetitive questions, trainers, onboarding specialists, technical writers, or anyone tasked … Continue reading Scribe: Turn actions into guides instantly. →

Documentation – a foolproof way to fall in love with the problem

As a product manager, when you discover a problem, you're more likely to believe that you've uncovered the symptoms. It may be because many customers talk about the same problem, so you assume you're aware of the details. For example, imagine you’re building design software. Some customers tell you that they want your software to … Continue reading Documentation – a foolproof way to fall in love with the problem →